ROC Analyst

JOB SUMMARY
The Operations Analyst will provide support to the Asset Manager in overseeing portfolio production of Standard Solar Inc.’s (SSI) growing solar assets and day to day tasks of the Operations & Maintenance (O&M) business. Asset Management/O&M works closely with both SSI’s construction & engineering department to ensure system performance and project delivery. Additionally, the Operations Analyst will be asked on occasion to support special projects related to research, data entry and analysis, and updating policies and procedures. This is a position full time. 
  
 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Learn to monitor solar systems and take the appropriate corrective action to rectify alerts and alarms to optimize portfolio performance as per individual customer maintenance contracts. 

• Export, organize, and interpret large data extracts from solar arrays to determine trends, performance, and potential future issues. 

• Review portfolio performance results and compare with actual modeled and weather adjusted production. 

• Perform troubleshooting techniques as well as financial and technical optimization analysis for underperforming systems. 

• Initiate VPN Requests & Port Forward creation for system components (site cameras, tracker controllers, revenue grade meters, and dataloggers) from DAS provider and verify connectivity. 

• Manage and maintain all component IP’s & system credentials in a secure & organized manner. 

• Assist in scheduling reactive repairs, preventative maintenance, and commissioning crews for all related warranty and maintenance work. 

• Track project hand-off deliverables between SSI Engineering/Construction and O&M department. 

• Generate and process quotes, work orders, and invoices through Sprocket & Oracle databases. 

• Maintain O&M department calendar and communicate all work with crews and customers. 

• Provide support oversight of all direct O&M contractual relationships.  Manage relationships for all stakeholders to include customers, hosts, crews, technicians as well as local, county, and state AHJs as required. 

• Help develop and improve O&M department processes and procedures. 

• Maintain the highest ethical practices that encourage individual and team integrity and responsibility. 

  
SUPERVISORY RESPONSIBILITIES
The Operations Analyst does not currently supervise any staff members, however will assist in managing the O&M technician crews. 
  
MINIMUM EDUCATION, SKILLS & EXPERIENCE

• BS/MS with knowledge and interest in the renewable power industry. Background in Engineering, Business, Economics, or IT preferred. 

• Must possess current valid license to drive or otherwise provide own transportation. 

• Ability to travel to jobsite to help facilitate work order close outs. 

• Must successfully pass background check and pre-employment drug testing. 

• Must be authorized to work in the United States on a full-time basis for any employer. 

  
  
  
POSITION ROUTINELY INTERFACES WITH
   

• Customers and the general public 

• Vigilant Team & O&M Technicians 

• Sales and Business development team 

• Construction and Engineering departments 

• All employees, including Senior and Executive Management 

  
PHYSICAL DEMANDS
Conducts work in both a field-type environment or in a professional office setting with local travel to jobsites to conduct inspections. 
Physical working conditions may involve the following: 
   

• Lifting up to 50 pounds. 

• Extended periods of sitting, walking, standing, reaching, and/or bending. 

• Extended periods of reading fine print on a computer or in paper-based format. 

NON-PHYSICAL DEMANDS 
Routine aspects of this position may require the following non-physical demands: 

• Analytical and logical reasoning. 

• Problem solving and researching skills. 

• Time management and organizational skills. 

POTENTIAL HAZARDS
Routine aspects of this position may place the incumbent in situations where they may be susceptible to potential hazards from the following: 

• Trips, slips and/or falls while on customer property. 

• Chemical abrasives used in office and kitchen cleaning. 

• Lifting items up to 50 pounds in weight. 

• Other hazardous conditions on customer premises, not otherwise defined here. 

  
POTENTIAL CAREER PATH
Upward 

• Operations Associate 

• Assistant Project Manager 

• Asset Manager 

EOE Stantment

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law.