Risk and Claims Management Administrative Assistant

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Job Duties

· Perform recordkeeping in manual, pdf and electronic database formats;

· Works independently when using MS Excel, Word, and Outlook;

· Phone etiquette that includes noting information, takes messages, schedules return calls, forwards calls, and any other task related to the phone;

· Ability to articulate federal, state and local law requirements and apply to each case accordingly;

· Communicates in a professional manner with employees, claimants and insurance companies through modern data lines through Zoom Chat, email, phone, and face to face;

· Supports the Risk and Claims Manager for property damage, vehicle and general liability related incidents

· Answers the Injury Hotline, and gathers information then emails to the group

Qualifications

· Employees in their position prior to April 2014 are presumed to be qualified and are "grandfathered" into their positions;

· Must pass a medical physical and drug test;

· Must pass a background check;

· Preferred – high school diploma or GED and/or foreign education acceptable;

· Some college one year or more preferred;

· Bi-lingual, Fluent in English & Spanish, language skills required (verbal and writing)

· Basic understanding of MS Office products;

· Ability to: communicate with others effectively; understand direction, written or oral and use basic math skills as the job demands;

· Self motivated and exhibits good organizational skills;

· Ability to maintain composure under pressure.

Pay Rate: $24-$28

#INDSAR

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