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Title

Quality Sustainability Coordinator 

About the Organization At Chase Plastics, we're real people providing real solutions. It's something we've been doing since 1992, when Kevin and Carole Chase independently set out with nothing more than $2,500 in their pocket and a Detroit-bred work ethic. Their goal then - and now - was to do what big distributors would not: provide quality specialty, engineering and commodity thermoplastics for small- to medium-sized applications - and back it up with outrageous customer service.



Today, customer service is more than a value, it's instilled in our DNA, and it's inherent in everything we do. Just like the day we started, we're committed to providing you:



Real solutions that aren't delayed by red tape or inaction

A partnership based on a genuine understanding of your business and your goals

The tools and resources to help you succeed and thrive  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Location Clarkston Office  
Description

PRIMARY PURPOSE OF POSITION

The Quality Sustainability Coordinator is responsible for managing all processes related to sustainability, including interactions with internal team members, Customers, Suppliers, Public Warehouses, and third parties. This role is critical in providing an outstanding level of service to our business partners, maintaining the integrity of our QMS, mitigating risk, and supporting a proactive Continuous Improvement initiative. This role requires organization, critical thinking abilities, fast-paced working initiative, project management skills, and the ability to draft and respond to customers regarding sustainability policies and initiatives and apply it to CPS business operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Predictable and dependable attendance is required.
  2. Serve as a customer and supplier advocate within the company to ensure total customer & supplier satisfaction.
  3. Adhere to the 2-hour call back policy for internal and external customers for phone, email and/or fax inquires.
  4. Responsible for maintaining Quality Customer Service in accordance with Company Core Values (Core Ideology = Purpose + Core Values)
  5. Be a champion of the Corporate Sustainability Vision and Goals; acts as an organizational resource on sustainability concepts and goals and is responsible for educating employees about company policy on Sustainability.
  6. Manage requests from customers for QMS and Sustainability documentation including, but not limited to, surveys, T&Cs, NDAs, Manuals, Code of Conduct, and Agreements.
  7. Track and record received customer report cards, distribute to appropriate contact for necessary follow-ups, and assist in preparation of the quarterly report.
  8. Responsible for maintaining all customer documentation in DocLink including, but not limited to, T&Cs, NDAs, Quality Manuals, Code of Conduct, Specifications, and Agreements.
  9. Advise and assist in maintenance/updating all CPS Customer/Supplier Relations Documents including, but not limited to, CPS Customer Handbooks, CPS Conditions of Sale, Supplier Manuals, Public Warehouse Manuals, and official letters.
  10. Develop sustainability project goals, objectives, initiatives, or strategies and coordinate throughout the organization.
  11. Assess sustainability initiatives, considering factors such as cost effectiveness, technical feasibility, relevance, and acceptance.
  12. Stay proactive and informed on sustainability regulations including applicable changes to regulations.
  13. Research and benchmark sustainability standards in the industry to share and educate others on best practices.
  14. Responsible for the development of reporting indicators of Chase Plastics Sustainability performance, carbon footprint, and the overall improvement plan. Indicators which may include, but are not limited to, energy usage, natural resource usage, waste generation, and/or recycling.
  15. Responsible for all aspects of the ISCC+ Certification including managing all relevant data, compliance, audits, internal processes, etc.to maintain approval and certification.
  16. Responsible for managing CPS data within Sustainability Online Platforms based on customer trends, and sharing our scores/ratings with customers. These platforms include but are not limited to SAQ and EcoVadis.
  17. Responsible for performing the annual EcoVadis assessment in coordination with management, including development and execution of an action plan to improve CPS rating.
  18. Responsible for creating and managing the Sustainability Slides for the CPS LEAN Screens.
  19. Coordinate, manage and maintain the Carbon Footprint tracking, reporting and performance.
  20. Support external reporting requests such as surveys or questionnaires from customers/partners/organizations/agencies regarding sustainability; build a library of responses related to sustainability for use in completing for external requests.
  21. Coordinate with the Marketing Manager to communicate sustainability issues, procedures, or objectives.
  22. Develop reports or presentations to communicate the effectiveness of sustainability initiatives.
  23. Manage reporting of goals and projects; keeps track of multiple projects at the same time holding the organization accountable for meeting project deadlines related to sustainability.
  24. Miscellaneous projects assigned by the Quality Manager or Operations Manager
  25. Review all processes and technologies for possible improvements, in accordance with our Lean Policy. Work with Quality Manager to drive improvement ideas to implementation.
  26. Responsible for continuous improvement as it relates to Sustainability including but not limited to (EcoVadis, ISCC+, SR-211, OCS Blue)
  27. Actively participate in team meetings
  28. Focus on noted areas of improvement in your prior year Catalytic Coaching session. Implement the development recommendations discussed as well as your own areas that you've internally identified.
  29. Devote full time to the business and affairs of Chase Plastic Services, Inc., and to use your best efforts to perform faithfully and efficiently the responsibilities assigned to you.
 
Position Requirements

To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently to meet the needs of the business. The following requirements are representative of minimum levels of the knowledge, training, skill and/or ability required.

  • Possess 4 years of applicable experience.
  • Having a strong understanding of sustainability processes and process audit skills is required.
  • Exceptional organizational and time management skills with the ability to multi-task.
  • Self-motivated and driven to excel.
  • Strong verbal, visual, and written communications skills.
  • Proven analytical and problem-solving skills.
  • Ability to work well with others at all levels and with various cultural backgrounds and work styles.
  • Ability to meet deadlines.
  • Strong general computer skills and software knowledge: Excel, Word, PowerPoint, Teams, OneDrive.
  • Individual must always practice a high level of integrity and confidentiality in their daily work routine and maintain a professional and positive demeanor at all times.
  • Proficient in the use of all Microsoft® Office software: Word, Excel, Outlook, Mail Merge, PowerPoint.
  • The ability to assume responsibility for projects, exercise initiative and judgment, then implement actions without direct supervision.
  • The ability to read and interpret and apply common sense understanding to carry out instructions furnished in writing, oral or diagram form using documents such as procedure manuals, work instructions, and software manuals.
  • Ability to write reports and/or correspondence. Ability to speak and communicate well with fellow employees and customers via written or verbal communications.
 
Full-Time/Part-Time -unspecified-  
Exempt/Non-Exempt Non-Exempt  

This position is currently accepting applications.

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