Position:  Warehouse Associate II, Alcatraz (Full-time w/ benefits)
Location:  San Francisco
Job Id:  1297
# of Openings:  1
Warehouse Associate II, Alcatraz
 
Organization Description:
 
Since 1981, the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties north and south of the Golden Gate Bridge and includes iconic places such as Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands End, and the Presidio of San Francisco.
 
The Parks Conservancy engages at the intersection of national park sites, local communities, social justice, and climate resilience. Collaborating with partners, our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders, caretakers, ambassadors and educators, all working to connect people to parks in support of our vision Parks for All Forever. Join us.
 
Department Description:
 
The Interpretive Centers and Sales Department is responsible for developing and operating visitor centers throughout the Golden Gate National Parks, providing visitor information, orientation, and other direct services. Conservancy Interpretive Centers provide educational, functional, and proprietary park merchandise along with changing park exhibits. The department develops park books, maps, and interpretive and branded products, manages warehousing and distribution, operates the Muir Woods Fee Collection program, and develops and operates the Conservancy’s online sales and wholesale programs. Interpretive Centers include Alcatraz Park Stores, Muir Woods Visitor Center, Lands End Lookout, Warming Hut, Fort Point Park Store, Golden Gate Bridge Welcome Center, and Presidio Visitor Center.
 
Position Overview:
 
The Warehouse Associate II (WA) works to ensure our merchandise, store supplies, and other items are where they need to be. Whether dropping off a delivery, organizing pallets, or riding a barge, the WA actively supports the day-to-day functions of the retail operation. 
 
Reports To: Assistant Manager II, Inventory; Manager II, Inventory
 
Essential Functions and Responsibilities:
  • Deliver merchandise, store supplies, and other items to our separate stores and stock areas in a safe, efficient and timely manner
  • Pick orders from our high-volume warehouse
  • Lift boxes and put them away safely
  • Organize pallets in the warehouse following a categorized system
  • Check in product from weekly deliveries and monthly barge shipments
  • Process damaged merchandise
  • Load and unload pallets on a barge that is scheduled roughly once a month
  • Pick up trash and recycling from the retail stores and deliver to a centralized location
  • Count merchandise accurately
  • Perform cycle counts that are scheduled roughly once a month
  • Stock the snack cabinets and brochure kiosk
  • Break up historical concrete to be packaged and delivered to the store
  • Provide basic upkeep to ensure a clean workspace
  • Safely operate all warehouse equipment and vehicles after training is provided- including a freight elevator, powered pallet jacks, pallet stackers, forklifts, and utility vehicles
  • Perform basic maintenance on warehouse equipment and vehicles, e.g., change the oil on utility vehicle, charge powered pallet jack, wash equipment
  • Works collaboratively with the Merchandising team to process deliveries, stock, fold, and tag merchandise
  • Works collaboratively with the Sales team to provide guest experience, operate the register, and bag items
  • Provide visitors with an excellent cash wrap experience through pleasant, quick, efficient, and accurate transactions 
  • Foster a good working relationship with all other Conservancy and Park Service employees.
  • Learn systems and procedures to enhance selling efficiencies
  • Other duties as assigned by manager 
 Knowledge, Skills, and Abilities:
  • Must exhibit attention to detail, accuracy and thoroughness
  • Must communicate effectively
  • Must be comfortable working collaboratively on a team
  • Ability to work independently
  • Ability to operate warehouse equipment including powered pallet jacks, pallet stackers, forklifts and utility vehicles in challenging or unusual environments
  • Willing to get forklift certification if not already
  • Ability to operate a POS system efficiently and accurately
  • Must have a driver’s license
  • Must be competent in Microsoft Outlook
  • Must be responsible for punctuality and attendance
  • Ability to comfortably interact with visitors
  • Must remain open to changing priorities as customer and management needs dictate
  • Must have flexible availability including weekends, holidays, evening and night shifts
  • Must be willing to learn inventory management software
  • Must be willing to learn Microsoft Excel and Word
Health and Safety:
 
It is the goal of the Parks Conservancy to create and maintain a safe and healthy workplace. We work to mitigate hazards and risks that may cause harm to employees, consistent with state and federal laws. Employees play an active role in creating a safe and healthy workplace and are expected to comply with all applicable health and safety rules.
 
Physical Requirements and Work Environments:
  • This position frequently requires physical labor
  • Work is performed in a Warehouse and Retail setting
  • This position frequently lifts, carrying objects weighing up to 50 lbs
  • Work is primarily performed standing and walking
  • Work requires staff to take the Ferry from Pier 33 to Alcatraz Island
  • Work requires riding a barge
Pay Rate/Grade/Benefits: This is a benefitted position working an average of 40 hours per week. Overtime is paid for any hours exceeding 8 hours in one day. The pay is $23.50/hour (Pay Grade 9). Benefits include health, dental and vision insurance; paid vacation, holiday, personal, and sick days; retirement plan; Employee Assistance Program; employer-matched Commuter Program; employee discounts, and more. 
 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 
 
The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual's race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.
 
 
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