At Citymapper (powered by Via), we’re on a mission to help make cities easier to navigate. Our app helps millions of people around the world make the best decision on how they want to travel. Whether it's on foot or by bicycle, above ground or underground, or a combination of modes, our real-time data ensures that users have the most accurate and up-to-date information available.
We’re looking for a Senior Product Designer who can think strategically AND design for implementation. You’ll be collaborating closely with some of the best product managers and engineers in the industry to deliver elegant solutions needed by humans all over the world.
Smarter mobility leads to better cities, making them less congested, more affordable, and environmentally sustainable. This is an opportunity to be part of a small, mission-driven team reinventing a category, building both consumer products and enterprise technology to improve mobility in cities around the world. We use what we design, every day. We move fast. We like green.
What You'll Do:
- Collect and analyze user needs in multiple ways, e.g. user interviews, Zendesk, social media chatter, data points.
- Define how products can support business needs.
- Balance user needs and business needs.
- Understand technical constraints and opportunities.
- Work through the entire lifecycle of the project: at no point does the designer “hand over” to another team. We follow through delivery, QA, and iterate.
- Shape, design, deliver, QA, and iterate on solutions with Product Managers and Engineers
- Test and use the features you build.
Who You Are:
- Strong background in Design, UX and Product.
- 5+ years of experience in building products.
- A deep understanding of our app and company offering; transportation experience is welcome to speed up the learning curve.
- Experience in abstracting complexity behind simple messages and interfaces.
- You thrive in complex environments and know how to prioritise features and tasks.
- You work in tandem with engineers. You understand tech constraints and opportunities. You appreciate that engineers are designers in their own right.
- You talk to users constantly.
- You care.
Compensation and Benefits
- Becoming part of a company that was awarded for its commitment to social good
- Competitive compensation including stock options
- A hybrid working model and a spacious office near Chancery Lane, where you can enjoy weekly team lunches
- Comprehensive health scheme offered through AXA
We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
