Senior Communications Manager
Job Description
Role Mission
The Senior Communications Manager for GSC North America is a pivotal role that combines strategic vision with operational execution to support our business objectives. This role is responsible for translating our strategies into impactful employee and external communications, thought leadership, PR, and events across USA, Canada, and Mexico. The Senior Communications Manager will develop and implement comprehensive media relations and thought leadership strategies to protect, build, and enhance Schneider Electric’s reputation, articulating our story to the market and positioning us as a leader in supply chain.
Main Responsibilities
- External Communications:Develop and execute external communication strategies that align with business goals, ensuring consistent and impactful messaging across all channels.
- Thought Leadership: Create and manage thought leadership content and initiatives to position Schneider Electric as an industry leader, including white papers, articles, and speaking engagements.
- Social Media Management: Oversee the strategic management of social media platforms to enhance brand visibility and engagement, including content creation, community management, and analytics.
- Strategic Communications:Lead the development and execution of end-to-end internal and external communication plans, ensuring alignment with corporate objectives and stakeholder needs.
- PR Management: Manage public relations activities, including media relations, press releases, and crisis communication, to maintain and enhance the company’s public image.
- Employee Communications:Develop and implement internal communication strategies to engage employees, foster a positive workplace culture, and ensure alignment with company goals. This includes the full end-to-end internal communications for Impact Supply Chain transformation and culture change initiatives.
- Crisis and Issues Communications: Develop and execute crisis communication plans to effectively manage and mitigate issues, ensuring timely and transparent communication with stakeholders.
- Customer Communications: Create and manage communication strategies and assets aimed at customers to enhance their experience and engagement with Schneider Electric in partnership with GSC Sales Communications.
- Community Engagement: Act as a communications business partner, bringing together the GSC North America community through impactful communications. This includes managing external and internal activities related to the GSC function (events, announcements, transformation initiatives, change management etc).
- Event Management:Plan and oversee execution of high-impact events that support GSC business objectives and enhance brand reputation. Source, pitch, and develop effective thought leadership for third party events.
Reporting Structure: This role reports directly to the Head of GSC Communications with a dotted line to the SVP GSC North America.
Experience
- Bachelor’s degree or equivalent in Communications, Public Relations, Marketing, or related disciplines
- 10 years+ working in roles with diverse exposure and ideally in matrix organizations
- 10 years+ experience in media relations, thought leadership, social media management, employee communications, crisis communications, and customer communications.
Language requirements
- English High Proficiency in spoken and written
- Highly Desirable – Spanish High Proficiency in spoken and written
- Desirable – French (Quebec) High Proficiency in spoken and written
Skills
Strategic Skills:
- Strategic Thinking
- Operational Execution
- Media Relations Strategy
- Thought Leadership Development
- Crisis Communication Planning
- Customer Communication Strategy
Communication Skills:
- Excellent Written and Verbal Communication
- External Communication
- Internal Communication
- Employee Engagement
- Public Relations Management
- Social Media Management
- Content Creation
- Community Management
Management Skills:
- Project Management
- Stakeholder Management
- Team Collaboration
- Event Planning and Execution
Analytical Skills:
- Social Media Analytics
- Communication Metrics and Analysis
Leadership Skills:
- Leadership and Team Guidance
- Change Management
- Transformation Initiatives
Technical Skills:
- Familiarity with Communication Tools and Platforms
- Proficiency in Social Media Platforms
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.