Upstate Shredding - Weitsman Recycling is a leader in the recycling and scrap metal industry, headquartered in Owego, New York, with facilities across the Northeast. The company provides innovative recycling solutions, including our steel division, further expanding its capabilities and commitment to sustainable practices.
Known for cutting-edge technology and exceptional customer service, Upstate Shredding - Weitsman Recycling is dedicated to environmental responsibility, community engagement, and delivering value to its customers.
EOE Statement
We are committed to providing an inclusive and welcoming environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.
We believe in fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from all qualified individuals and strive to create an environment that promotes equal opportunities for all.
Description
Weitsman Recycling is hiring a Customer Support Specialist to provide exceptional service to our customers. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!
Responsibilities:
Assist customers in person, over the phone, and via email.
Process orders, schedule pickups, and coordinate transportation.
Handle billing inquiries and process payments.
Resolve customer concerns professionally and efficiently.
Support sales efforts by providing product details and pricing.
Maintain accurate records of customer interactions.
Qualifications:
High school diploma or equivalent.
Previous customer service experience preferred.
Strong communication and problem-solving skills.
Proficiency in Microsoft Office and CRM software.
Ability to multitask and work efficiently under pressure.
Availability to work 40+ hours per week, including weekends.
Benefits:
Competitive Pay - $17.00 per hour.
Health & Dental Insurance - Comprehensive coverage.
401(k) Retirement Plan - Secure your future.
Paid Time Off - Enjoy a work-life balance.
Career Growth - Opportunities for professional development.
Join a company that values customer service, teamwork, and career advancement. Apply today!
Location
Syracuse
Full-Time/Part-Time
Full-Time
Pay Range
$17.00
Shift
-not applicable-
Exempt/Non-Exempt
Non-Exempt
This position is currently accepting applications.
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