Back to jobs

Key Account Manager

Melbourne, Victoria, Australia

At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to fight food waste. Why do we need to do that? Because more than 1/3 of the food produced in the world is wasted. And that has a huge impact on the health of our planet, 10% of greenhouse gas emissions come from food waste!

As the world’s largest food waste-fighting app, we connect stores that have unsold, surplus food with consumers who buy and enjoy it. But we’re more than an app: we are a certified B Corporation and our mission is to inspire and empower everyone to take action against food waste, so we’re doing all we can to create educational tools, make our knowledge as accessible as possible, find new business solutions and even change legislation to reduce food waste.

We’re growing fast: Our community of 111 million registered users and 237,000 active partners across 19 countries, have together already saved 410 million meals from going to waste - avoiding almost 1,009,000 tonnes of CO2e!

Your Mission: 

That means we’re looking for talented people with diverse skills and backgrounds to add to our growing team. That is where you come in: we’re looking for a Key Account Manager to join us in our Melbourne office. 

You will play a pivotal role in the growth of Too Good To Go Australia and the fight against food waste by using your experience in the retail and/or fast casual sector to develop and grow partnerships with prominent retailers in the food and beverage industry. Ensuring that their head office and stores are supported fully to save food from waste and celebrate their successes.


This is a brand new role at Too Good To Go Australia, so you will be playing a significant role in our growth and evolution in providing better than ever support and service to our food waste-fighting partners.

Your role in our team:

  • Account Growth: developing strategies to grow your accounts and working with the retailer to increase store coverage and overall supply
  • Account Management of key chains: autonomy in managing your own portfolio of chains and ensuring the relationship is strong and business KPIs are met. Ensuring support across all layers of corporate headquarters, regional and area management and stores themselves.
  • Through your committed and reliable way of working, you continue established relationships and build close and sustainable relationships with our partners, ensuring that they have the best Too Good To Go experience.
  • You are the first point of contact for our partners for all matters and coordinate internally with our colleagues from other departments, because you are primarily responsible for the success of projects, marketing campaigns, events, press releases, reporting etc. for your portfolio of accounts.
  • Research: independently search for new opportunities, learn about the businesses in depth, map the stakeholders and understand their decision-making process in order to drive success of Too Good To Go within their business
  • You are a face of Too Good To Go and may present our concept at  trade or franchisee fairs, events and meetings.
  • You support  our acquisition team in the roll-out of new key accounts.
  • Analysis and strategy for the further development of partnerships
  • You create and analyze relevant reports for internal and external purposes in order to present performance transparently and enable data-based decisions.
  • You develop and implement growth strategies that are tailored to the needs of our partners as well as our internal KPIs.
  • You work closely with all areas - nationally and internationally - and optimise processes and develop strategies for the long-term development of partnerships.

This is what you bring with you:

  • Strong Account Management experience, demonstrating an ability to build rapport, establish trust and deepen relationships
  • A proven track record of delivering business growth with existing accounts
  • Solid commercial experience working in the ideally working in the food business sector.
  • Excellent commercial acumen
  • You’re a master communicator, you know when to speak, you know how to listen, and you know how to engage a whole room and keep their attention
  • Data Analysis and MS Excel skills to use raw data to create performance reports and projections to identify and understand trends, opportunities and issues.
  • Ability to create and deliver impactful presentations, using data-driven insights to engage partners with their food waste mission
  • A passion for the mission and raising awareness of food waste & sustainability
  • Strong organisational skills and ability to work independently and efficiently
  • You are a negotiator, able to influence decisions and are solution-oriented and also show this in your career to date.
  • You are an absolute team player and enjoy working in a cross-functional team.

What we offer:

  • A rare opportunity to work in a social impact company (and certified B Corporation) where you can see real and tangible impact in your role.
  • The unique opportunity to join the pioneering team leading the expansion of a proven food surplus marketplace into Australia
  • Working alongside an international community of users, partners and 1,200+ colleagues across 19 countries that are on the same important mission.
  • Personal and professional development opportunities in a fast-paced scale-up environment.
  • An inclusive company culture where you can bring your authentic self to work
  • Most of your time will be spent in the office with the team or out in the field talking to prospective partners but we do offer flexibility to work from home as well. 
  • A strong, values-driven team culture where we celebrate successes and socialise with colleagues 

Benefits:

  • 20 days of annual leave plus additional 5 days p.a. after 6 months of employment
  • 10 weeks parental leave at full pay, available to all natural and adoptive parents after 6 months
  • Shareback Volunteering Days: Up to 4 paid volunteering days to help tackle food insecurity
  • Learning, career development and performance recognition programs because hard work should never go unnoticed
  • Access to Employee Assistance Program & regular care conversations so you can bring your best self to work

 

A little more about us:

https://www.news.com.au/lifestyle/food/eat/aussies-raving-about-10-too-good-to-go-surprise-bags/news-story/dc1f2f605840d6758a2c0c667ae4e9bf



A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Too Good To Go’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.