Job Title: Mini Golf & Bike Rental Guest Services

Department: Mini – Golf & Bike Rental Operations 

Status: Regular Part-Time / Non Exempt

Pay:  $15.00 per hour

Reports to: Mini-golf & Bike Rental Manager

Benefits: Parking and Amenities Passes

Retirement: Georgia State Retirement System (GDCP)

Closing date: Open until filled *Note: This position is subject to close once a satisfactory applicant pool has been identified. Resumes are optional; if submitting a resume, please note the resume does not replace the application; incomplete applications will not be considered.​  

 

Under limited supervision, Mini Golf & Bike Rental Guest Services is responsible for the daily operations of mini-golf and bike rentals. Daily duties include delivering exceptional customer experience, assisting guests with mini-golf clubs and bike rentals, operating a computerized point-of-sale system, accurate cash handling, maintaining cleanliness, and minor repairs to bicycles. 

 

• Provide exceptional customer experience, enforcing rental policies in a friendly and courteous manner.
• Provide information about facilities, entertainment options, and rules and regulations.
• Provide guests with additional information about Jekyll Island and attractions, and maintain knowledge of amenities and ongoing events.
• Complete guest transactions and handle them appropriately.
• Facilitate daily facility and group mini golf and bike rental events.
• Ensure that different facility areas are kept clean and properly maintained.
• Operates a point-of-sale computer and a cash drawer. 
• Record details of attendance, sales, receipts, reservations, or repair activities.
• Complete the daily duties assigned and any other duties assigned by the supervisor. 
• Participates in training activities to optimize necessary skills and guest experience.
• Performs other duties as required.

• Must be 18 years of age or older
• Must have a valid driver's license and reliable transportation.
• Must be able to work flexible hours including weekends
• Must have customer service experience.
• Must be able to follow verbal and written instructions. 
• Computer skills required, previous experience with point-of-sale a plus.
• Successful completion of background check required.

• Exert up to 50 pounds of force occasionally, 20 pounds of force frequently and a negligible amount constantly to lift, carry, push, and pull or otherwise move objects. 
• Between 25% and 50% of the typical workday will be spent standing, sitting, walking, and repetitive motions of the wrists, hands, and fingers. 
• Less than 25% of the typical workday will consist of stooping and/or crouching, kneeling, stooping, and reaching.
• Ability to read and write, and clearly communicate.
• Ability to perform tasks requiring accuracy, neatness, and thoroughness of work assigned. 
• Subject to work both inside and outside with extended periods in outside conditions, will be exposed to sun, heat & humidity, cold, and rain.

This description of job responsibilities is intended to reflect the major responsibilities and duties of the job. It is not intended to describe minor duties or other responsibilities that may be assigned occasionally. 
 
This position will close once a satisfactory applicant pool has been identified.  Applicants who complete the online application process will receive an email receipt of submission to the email address provided.  If the email confirmation is not received, the applicant may contact Human Resources at 912-635-4024 for confirmation; however, due to the volume of applicants received, we cannot provide information on the application status after receipt.  Applicants who need assistance to accommodate a disability may request accommodation by contacting Human Resources at 912-635-4024. 
 
All qualified applicants will be considered but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered.  Selected applicants will be contacted for the next steps in the selection process. Successful completion of background checks is required, including credit when applicable to the position.  Relocation expenses are not authorized; applicants should consider this when applying.  
 
Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, veteran status, or any other status protected by law. The Jekyll Island is a Drug-free Workplace.