Join the Park Crew! Crew Members at Shelby Farms Park are vital to fulfilling the Parks vision of continuing to build a great urban park in the heart of Memphis. Working independently and in teams at our recreational locations, the Crew provides above + beyond customer service to thousands of visitors each year.
Park Crew culture focuses on teamwork and trust. We take our commitments seriously. We hold one another and ourselves accountable. We focus on solutions, not problems. If that sounds like you, join the Crew and well teach you the rest!
Recreational Locations:
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Hyde Lake Boat House (kayak, canoe, & SUP rentals)
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Water Play Sprayground
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Pine Lake Outfitter (paddle boat rentals & shop)
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Wheelhouse (bicycle rentals)
Expectations + Responsibilities
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Crew Members are the frontline to greeting & serving guests in the Park. Excellent communication skills are a must. The Crew is also able to answer questions about general Park information & amenities.
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Crew Members are the experts of the Parks recreational activities & maintain knowledge of available rental items and operational times.
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Being part of the Crew often means working in a fast-paced environment. We thrive on working smoothly under pressure.
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Crew Members work with a sense of urgency to follow instructions and complete tasks on time.
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Safety first! The Crew is responsible for maintaining a safe and clean environment for staff and customers, including communicating all safety practices when using rental equipment.
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Crew Members rely on each other and push each other to be great. We consistently arrive ready to work and on time for scheduled shifts. If issues pop up, Members ensure their shift responsibilities are covered to make sure the Crew can keep running efficiently.
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The Crew operates registration & Point of Sale systems effectively: managing reservations, creating and completing sales, accepting payment for services, etc.
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Keep it Clean! Crew Members take stewarding the Parks spaces seriously: keeping areas tidy and maintaining functional and clean equipment.
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We serve a big park and a big community. The Crew happily performs other duties as needed to keep the Park running.
